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Where can I find brochures, manuals and installation instructions?
Last Updated: April 1, 2026We have collected user guides, brochures, manuals, installation instructions, technical documents and other related material in our documentation portal. In the documentation portal you can, among other things: Search for documents for current products Choose which sections you want to print, for example only brochures or all available documentation Access related documents The platform is available in several languages For...
Warranty certificate
Last Updated: 22 December 2025To verify your warranty eligibility, we require one of the following: order number, serial number, or a photo of your warranty card or purchase receipt. Please have this information available when you create a warranty case or contact us. If you use the link above and register a warranty case directly, you will be asked to enter the serial number of your machine. The serial number...
Product registration
Last Updated: April 13, 2026To register your Acetec product, you can go directly to the product registration page here. Choose whether you want to register the product as an individual or a company. Enter the product serial number. The serial number can be found on the machine plate, warranty card or packaging. Fill in your contact details and information about the product. Once all the information is filled in, click on the ”Submit” button to finalise the registration. When...
Complaints and warranty
Last Updated: 16 December 2025In order to return your product or invoke the warranty, you must complete the form at the link below: Warranty claim notification
Email Support
Last Updated: 23 December 2025How do I contact your support team? You can reach our customer service team at support@acetec.se or call 010-288 01 10. You can also create a case directly. Opening hours: Weekdays between 7 a.m. and 4 p.m.