General terms and conditions
Purpose and limitation of liability
This support portal is operated by Acetec AB and is intended to provide guidance, troubleshooting and general information about our products and solutions.
The content is provided for information and support purposes. Whilst we endeavour to keep the information accurate and up to date, it may contain errors, be incomplete or become out of date over time. Acetec AB is not liable for any damage, cost or other consequence arising from the use of the information. Use is at your own risk.
Support content may relate to different product versions, installations and configurations. It is the user's responsibility to ensure that the information is relevant to the product and situation in question.
Installation, service and commissioning must be carried out by a person with sufficient professional knowledge to ensure correct and safe operation. If you are unsure about the installation, connection or measures, we recommend that you contact an authorised installer or other qualified professional.
When working with our products, the user is responsible for ensuring that all measures are carried out professionally and in accordance with applicable laws, regulations and standards. In case of doubt, Acetec AB or an authorised specialist should be contacted.
Information, AI and translations
Some of the content of the support portal may be generated or assisted by artificial intelligence (AI), for example in translation. We work continuously to ensure that the information is clear, accurate and useful, but there may be linguistic nuances, typographical errors or factual errors.
If differences arise between language versions, the Swedish version is authoritative, unless explicitly stated otherwise.
We reserve the right to update, change or remove content at any time without notice.
Links to external websites
The Support Portal may contain links to external websites or resources. Acetec AB is not responsible for the content, accuracy or availability of such sites, and a link does not imply that we endorse or recommend the content.
Cookies and privacy
Information on how we handle cookies and personal data can be found on our main website www.acetec.se, where you will find our privacy policy and more detailed information on cookies.
Terms of purchase and guarantees
The Support Portal does not contain any binding information on purchase conditions, guarantees or product promises. For current and binding terms and conditions of purchase of our products, including warranties and return policies, please refer to our e-commerce at www.acetec.se.
Contact us
If you find errors in the support content or have questions that are not answered in the portal, please contact us using the contact details at www.acetec.se.
