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Support category: Dehumidifier

A flashing F

If an ‘F’ flashes on the control panel of your dehumidifier, it means it’s time to change the filter. To reset the filter alarm, press and hold the button with an arrow…
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Product registration

To register your Acetec product, you can go directly to the product registration page here. Choose whether you wish to register the product as a private individual or a business. Enter the product’s serial number. The serial number can be found on the machine’s nameplate, the warranty certificate…
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Complaints and warranty

In order to return your product or invoke the warranty, you must complete the form at the link below: Warranty claim notification
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Email Support

How can I get in touch with your support team? You can contact our customer service team at support@acetec.se, or you can call 010-288 01 10. You can also create a…
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Warranty certificate

To prove your warranty claim, we need one of the following: order number, serial number or a picture of the warranty certificate or purchase receipt. Please have any of this information available when you...
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